Student Support

Endeavour College values and supports all members of the community regardless of disability, language barriers or special needs. Endeavour expects all members of its community to support and assist all other members irrespective of individual differences. The Access and Equity Program exists to enable the equal participation of every student, focusing on increasing social inclusion and advocating for individual student rights.

Student Services utilises the Access and Equity Program (AEP) to connect students to special services or adjustments with the aim of assisting them to achieve their personal and educational goals at Endeavour. The AEP also helps Endeavour comply with our College's equity and access commitments, as well as the disability legislative requirements under Commonwealth law.

Endeavour offers a number of services for students requiring adjustments to their study and life with the College. Our Student Services team is always available to assist with any concerns, and they can make an appointment to refer you to your local Access and Equity Officer.

Endeavour also provides a Student Assistance Program. This is a 24hr / 7 days a week confidential hotline exclusively developed for Endeavour students. Some common issues students may seek assistance for are:

• Relationship and family problems
• Grief and loss
• Conflict with others
• Gambling
• Alcohol and drug use
• Stress
• Emotional distress

While in Australia and studying with the College you can contact the Student Assistance Program on 1800 336 207 or access their website at: http://www.accesseap.com.au/

Here are some others areas where your Student Adviser may be able to assist you:

• Recommending tutors
• Academic guidance
• Enabling courses
• Re-enrolment
• Assistance with your study plan.
• Access and Equity Program Student Assistance Program

Overseas student health cover (OSHC) is insurance that provides cover for the costs of medical and hospital care which international students may need while in Australia and is mandatory for international student visa holders. OSHC will also cover the cost of emergency ambulance transport and most prescription drugs.

If you are in Australia on a student visa from the United Kingdom, Sweden, the Netherlands, Belgium, Slovenia, Italy or New Zealand, you are covered by Medicare under Reciprocal Health Care Agreements with Australia and are entitled to some subsidised health services.

Students from Norway, Finland, Malta and the Republic of Ireland are not covered by the agreements with those countries.

Note: With the exception of students from Belgium, New Zealand, Norway and Sweden it is a condition of your student visa that you take out Overseas Student Health Cover (OSHC).

As a temporary resident, it is a condition of your visa that you have Overseas Visitors Health Cover (OVHC) for the entire duration of your stay in Australia. OVHC gives you access to in hospital medical services and prescription medicines to help you maintain your health.

Educover is an insurance product that has been designed for international students and visitors who are undertaking study in Australia (but not on a student visa) and who are not eligible for OSHC or Medicare benefits.